Administrative Manager - Canada

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Administrative Manager (AM) to serve as immediate manager of administrative functions and is responsible for administrative functions for the office and assigned lines. This role will be responsible for training, developing, supervising, and evaluating Administrative Sales Assistants, Specialists, Senior Account Coordinators, Account Coordinators, Typist(s), and Receptionist within assigned team for the branch. Will also interact with Customers, Clients, and co-workers.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program)
• PerkSpot Discounts on Travel, Movies, Cell Phones and more
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

• Responsible for training, developing, supervising, and evaluating Administrative Sales Assistants, Specialists, Senior Account Coordinators, Account Coordinators, Typist(s), and Receptionist within the assigned team for the branch.
• Assists the Director of Administration or Office Manager and/or Office President in the hiring of Administrative Sales Assistants, Administrative Assistants or Customer Service Representatives, Typist(s), and Receptionist(s) for the office.
• Maintains work schedules and approves all timesheets and vacation schedules for direct reports.
• Performs desk audits for direct reports on a periodic basis to ensure all administration functions are up-to-date and are being performed accurately and efficiently.
• Develops and maintains a working knowledge of procedures for all manufacturers represented within a team of direct reports.
• Ensures that direct report’s backups are thoroughly trained. Assist backups as needed during vacations and illnesses.

Qualifications:

• High School Diploma or GED or equivalent experience required
• 3-5 years of industry experience as an Administrative Sales Assistant, Administrative Assistant, or Customer Service Representative
• 5+ years supervisory experience in sales administration with a food manufacturer
• Experience utilizing MS Word, Excel, Email, and data entry programs.
• Strong interpersonal, organizational, and administrative skills.
• Present a professional image and be able to represent the company in a professional manner

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Administrative Manager (AM) serves as immediate manager of administrative functions and is responsible for administrative functions for the office and assigned lines. Also is responsible for interacting with Customers, Clients, and co-workers.

Essential Job Duties and Responsibilities

• Responsible for training, developing, supervising, and evaluating Administrative Sales Assistants, Specialists, Senior Account Coordinators, Account Coordinators, Typist(s), and Receptionist within assigned team for the branch.
• Assists the Director of Administration or Office Manager and/or Office President in the hiring of Administrative Sales Assistants, Administrative Assistants or Customer Service Representatives, Typist(s), and Receptionist(s) for the office.
• Maintains work schedules and approves all timesheets and vacation schedules for direct reports.
• Performs desk audits for direct reports on a periodic basis to ensure all administration functions are up-to-date and are being performed accurately and efficiently.
• Develops and maintains a working knowledge of procedures for all manufacturers represented within team of direct reports.
• Ensures that direct report’s backups are thoroughly trained. Assist backups as needed during vacations and illnesses.
• Other related duties as assigned.

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job 

Minimum Qualifications

Education Level: (Required): High School Diploma or GED or equivalent experience                                    

• 3-5 years of industry experience as an Administrative Sales Assistant, Administrative Assistant, or Customer Service Representative.
• 5+ years supervisory experience in sales administration with a food manufacturer.

Skills, Knowledge and Abilities

• Must have prior experience utilizing MS Word, Excel, Email, and data entry programs.
• Must possess strong interpersonal, organizational, and administrative skills.
• Must present a professional image and be able to represent the company in a professional manner

Environmental & Physical Requirement

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment.  Typically requires the ability to sit for extended period of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.
 
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
 
Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.    

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.  As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company welcomes and encourages applications from people with disabilities.  The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.  If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants