Account Manager

At our Company, we grow People, Brands, and Businesses! We are seeking a talented Account Manager to be responsible for managing and expanding current business while overseeing all facets of Client contract(s) for the purpose of ensuring professional, quality representation of Client accounts.  Manages and leads a team.  The two primary areas of responsibilities are the effective project and client relationship management. This position will gain a clear understanding of the Sales and Marketing function within a field sales rep organization while interacting with other functions internal to the company and externally with customers.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Understand our manufacturers' and distributors' goals and needs; developing specific, actionable sales goals to meet these expectations.
• increased sales. Target is to see 20 to 25 customers each week and record details of each visit in the company's CRM system on a daily basis.
• Develop and maintain strong relationships with customers and distributors.
• Provide exceptional customer service and follow through to ensure increase in sales.
• Prepare for, attend and follow up after food shows, district sales meetings and item placement meetings. Attention to detail and follow through are critical for this aspect of the role.
• Complete daily reports in our CRM that clearly demonstrates exceptional attention to detail and the high level of commitment to manufacturers we represent.

Qualifications:

• Bachelor's Degree or equivalent experience is required; Preferably experienced in entrepreneurship, business or marketing
• Minimum of 2 years of foodservice sales experience; preferably with a food distributor or broker, exceptional candidates with hospitality management and serving experience may also be considered

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The ideal candidate will be able to demonstrate an ability to plan, organize, coordinate, administer and control sales and sampling activity for the foodservice distributors we serve; primarily through end user customer/dining establishment visits throughout each day of the week. This will include excelling at generating and expanding business with all current and new end users/operators within Ontario by establishing and maintaining exceptional business relationships with the distributor representatives who sell to each end user.

Essential Job Duties and Responsibilities

• Understand our manufacturers' and distributors' goals and needs; developing specific, actionable sales goals to meet these expectations.
• Increased sales - Target is to see 20 to 25 customers each week and record details of each visit in the company's CRM system on a daily basis.
• Develop and maintain strong relationships with customers and distributors.
• Provide exceptional customer service and follow through to ensure increase in sales.
• Prepare for, attend and follow up after food shows, district sales meetings and item placement meetings. Attention to detail and follow through are critical for this aspect of the role.
• Complete daily reports in our CRM that clearly demonstrates exceptional attention to detail and the high level of commitment to manufacturers we represent.

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job  

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:  Preferably in entrepreneurship, business or marketing

• 2+ years account and/or client relationship management in foodservice sales experience; preferably with a food distributor or broker, exceptional candidates with hospitality management and serving experience may also be considered

Skills, Knowledge and Abilities

• Demonstrated ability to build and maintain relationships that exemplify our high standard of customer service.
• A positive, professional, and proactive attitude with excellent communications skills.
• Ability to produce quality reporting and status updates to company leadership and to key personnel for the lines we represent. Proficiency with web based sales software/CRM along with MS Office is required to effectively complete reports and update files when necessary.
• High Energy, Motivated and assertive self-starter who can work independently as well as be a significant contributor to the team on a remote basis.
• Innovative planning and follow-through skills to execute a well-developed sales plan.
• Excellent time management skills to ensure that sales goals are met and each work-week is appropriately balanced; ensuring that at least 25 quality end-user sales calls are made each week.
• Commitment to demonstrating integrity and honesty in all aspects of job function, as this is a remote role working independently on the road each day

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time, ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 5 kilograms.  

Additional Information Regarding The Company Job Duties and Job Descriptions

The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.    

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.  As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company welcomes and encourages applications from people with disabilities.  The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.  If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants